Check-in time: 3:00 PM Check-out time: 12:00 Noon

This is a legal binding agreement. Please read these Terms and Conditions carefully before using the http(s)://www.dynastysuites.com website operated by Dynasty Suites. Your access to and use of the service is conditioned on your acceptance of and compliance with these terms and conditions. These terms apply to all visitors, users and others who access or use the service. By accessing or using the service you agree to be bound by these terms and conditions set forth below. If you disagree with any part of the terms, then you may not access the service and leave this site immediately. If you wish to purchase any product or service made available through the service, you may be asked to supply certain information relevant to your purchase including, without limitation, your current personal information. The hotel reserves the right to enter the guestroom at least one time per day (even with a Do Not Disturb posted) to ensure proper cleanliness and condition of the room for the suitability, comfort and well-being of yourself and others. Our service may contain links to third-party web sites or services that are not owned or controlled by Dynasty Suites. Dynasty Suites has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Dynasty Suites shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. BY CONTINUING TO USE OUR SITE AND SERVICES, YOU ARE AGREEING TO THE USEOF COOKIES AND SIMILAR TECHNOLOGIES FOR THE PURPOSES WE DESCRIBE INTHIS PRIVACY POLICY.IF YOU DO NOT ACCEPT THE USE OF COOKIES AND SIMILARTECHNOLOGIES, DO NOT USE THIS SITE. Dynasty Suites currently uses Cookies for functionality purposes and analytics, to learn how our site preforms in different locations, understand and improve our services and features. If you want to remove or block Cookies from your device at any time, you can update your browser settings (consult your browser's "help" menu to learn how to remove or block Cookies). Dynasty Suites is not responsible for your browser settings. You can find a good explanation about Cookies and simple instructions on how to manage Cookies on the different types of web browsers at www.allaboutcookies.org. Dynasty Suites Information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction on-line, written or verbal communication. Dynasty Suites does not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. Dynasty Suites reserves the right to make changes, corrections, cancellations and/or improvements to Dynasty Suites information, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction, such changes will become effective immediately; therefore, please check these terms periodically for changes. Your continued use of the site following the posting of changes to this agreement will mean you accept those changes.

Privacy Policy: We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our services, including any services provided by Google Ads. By accessing or using Dynasty Suites Redlands's services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms herein, please do not use our services. 1. Information We Collect: (a) Personal Information: We may collect personal information such as your name, contact details, payment information, and other relevant details necessary for providing our services. (b) Non-Personal Information: We may also collect non-personal information, such as demographic information, preferences, and other statistical data. 2. How We Use Your Information: (a) Service Provision: We use your personal information to provide and personalize the services you request. (b) Communication: We may use your contact information to communicate with you about your reservations, inquiries, or promotional offers. 3. Information Sharing: (a) Third-Party Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances: (i) **Law Enforcement:** We may disclose your information to law enforcement authorities if required by law or if we believe that such disclosure is necessary to comply with legal obligations. (ii) **Crime Prevention:** In the event that we believe your actions on our premises constitute a crime, we may disclose your information to relevant authorities for crime prevention and investigation. (iii) **Disruption to the business** We may disclose your information to report any misconduct from you or anyone coming to the property on your behalf, this includes posting a review with the intent to negatively impact the business. 4. Use of Google Ads Services: (a) Advertising: We may use Google Ads services to display relevant advertisements to you. Google Ads may collect certain information, such as your IP address, device identifier, and browsing activities, to personalize ads. You can learn more about Google's advertising policies and settings here. (b) Opt-Out of Google Ads: You can opt-out of personalized advertising from Google by visiting Google's Ad Settings page here. 5. Security Measures: (a) Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. (b) Confidentiality: Our staff is trained to handle your personal information with the utmost confidentiality. 6. Your Choices: (a) Opt-Out: You have the option to opt-out of receiving promotional communications from us. You can do so by following the unsubscribe instructions provided in the emails. 7. Changes to Privacy Policy: (a) Updates: We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page for any updates. By using our services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns, please contact us at +1 (909)983-3600. Last Updated: December 2023

Smoking: Smoking is strictly prohibited in all indoor areas including non-smoking guest rooms and common areas. Any violation of this policy will result in a $250.00 fee.

WARNING: Designated smoking areas in this establishment can expose you to tobacco smoke, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For additional information go to www.P65Warnings.ca.gov/hotels.

Pet Policy: A $25 daily charge per pet with a $200 deposit is required, Dogs only and pet must be 20 lbs or less. Extended stay rates do not apply. Maximum of 2 pets allowed per room. Contact the hotel directly to inquire about designated pet rooms. Click Here to Read More

Identification: Guest must provide valid government issued identification upon check-in, Credit Card holder must be present at time of check-in with corresponding identification matching the name.

Cancellation Policy: Cancellation must be at least 24 hours or acording to the cancellation policy of your room type before arrival date to avoid a 1 nights room and tax penalty charge. All reservations for Honeymoon Suites and Presidential Suites are non-cancellable. Same day reservations are non-cancellable. Please cancel acording to the cancellation policy of the room you are selecting prior to your arrival date to avoid a cancellation fee. A non-cancelled reservation will result in a charge of the first night's room and tax or the full stay to the credit card provided, depending on the cancellation policy.

Guarantee Policy: A guaranteed reservation with a credit card assures you of a room even if you check in late (after 6:00 pm). All reservations made through this web site, on the phone or any future reservations must be guaranteed to a major credit card not a prepaid card.

Payment: A credit card is required to guarantee your room and by providing the credit card you agree to all charges related to your stay including extra charges, fees and damages in addition to room and tax on the credit card provided. Must be 21 or older to pay with cash. When extending or checking out late all payments must be paid before 12:00pm on the checkout date or late payment fees may apply. Guest agrees to resolve any dispute of payment or charges directly with Dynasty Suites, creating a dispute resulting in a chargeback will incur a minimum $50 fee on top of the disputed amount. Only fully registered guests can make payments related to the stay.

Accessibility: At Dynasty Suites, we are committed to a great experience for all of our guests. That is why we work hard on our hotel to meet or exceed the requirements of the Americans with Disabilities Act. Additionally, property's staff is trained to accommodate guests, including those with special needs, to ensure a safe and enjoyable stay for everyone. We understand that individuals with varying disabilities may seek information on our digital platforms, and it is our goal to provide such individuals access to the content, features and functionality available through our website. With the above in mind, we have taken a number of steps to make our Digital Platforms accessible. In addition, we will continue to implement commercially reasonable changes to improve accessibility to the content, features and functionality of our Digital Platforms. If you are unable to access any content, feature or functionality available on or through our Digital Platforms, please email us at info@dynastysuites.com or call us at +1 (909) 793-6648. We will make reasonable efforts to address the problem, which may include providing you an alternative method(s) for obtaining the content, accessing the functionality or features, and/or fulfilling your request. Accessible rooms are held until all rooms of that type are reserved or until requested for a reservation, once a reservation is made the room is removed from availability on all platforms to guarantee the reservation. Accessible rooms are subject to availability due to extenuating circumstances just like any other room type.

No Visitor Policy Standard Rates are for two adults and one child under twelve years old. Only registered guests are permitted on the property and in guestrooms, extra people in the rooms will incur charges per person per day up to the room capacity only. Unregistered guest can incur a penalty per person. Regardless of billing or master account arrangements, you are liable for any and all charges posted to your room(s). You are further liable for all damages to the room(s) caused by you or your guests/invitees during your stay. As a notice to the registrant, guest(s) or any person(s) affiliated with the guest(s) shall not engage in any illegal activity or disruptive behavior, a single violation shall result in immediate lockout/eviction with no refund.

Credit cards accepted:

(prepaid cards will require a deposit)

• American Express
• Master Card

• Visa
• Discover